Posted on January 17th, 2008 by ICON
Filed under NetSuite |
ShareBuilder: Research News
NetSuite Powers Leading Ecommerce Companies’ Growth and Smooth Holiday Selling in 2007
109 Million Unique Visitors Spend $500 Million at NetSuite-powered Ecommerce Sites in 2007 NetSuite Ecommerce Customers Enjoy 100% Uptime During Entire Holiday Season
NetSuite Inc.
(N), a leading vendor of on-demand, integrated business management
application suites that provide ERP (Enterprise Resource Planning), CRM
(Customer Relationship Management) [...]
Posted on January 16th, 2008 by ICON
Filed under SaaS |
destinationCRM.com: Big Changes in Solutions for Small BusinessesBy Marshall Lager
Consumerization, software-as-a-service, and several other industry developments are affecting how application vendors approach smaller organizations.
Adoption of CRM and similar
applications by small and midsize businesses (SMBs) is no longer in
doubt, according to new research by AMI-Partners. The report, entitled
“Top Trends Reshaping the Small and Medium Business [...]
Posted on January 16th, 2008 by ICON
Filed under Customer Relationship Management (CRM) |
Sales success depends on compensation process automation
By Barney Beal
Companies that simplify their sales compensation processes — rather than their sales compensation plans — are outperforming their competition, according to recent research.
Compensating sales reps is becoming an increasingly complex area, especially with new sales methodologies, selling teams and a wider range of partners emerging [...]
Posted on January 16th, 2008 by ICON
Filed under Customer Relationship Management (CRM) |
CRM News: Customer Loyalty: Social Networking’s LimitsBy Denis Pombriant
Marketers with high expectations for their data and low thresholds for interpretation can be surprised when reality does not live up to the numeric expectations generated by a community. Furthermore, if a company’s production apparatus takes the raw data and runs with it, complications can be nasty.
I [...]
Posted on January 14th, 2008 by ICON
Filed under Customer Relationship Management (CRM) |
CRM News: Software: How Speech Self-Service Dramatically Improves Call Centers
Speech self-service is a critical enabler to the future success of the contact center. As with all new technologies, there are challenges with deployment and having the necessary skills in house, the time is now to begin looking at speech self-service. It is rapidly becoming the [...]
