Archive for April, 2008

NetSuite finds a sweet spot with OneWorld

Posted on April 17th, 2008 by ICON
Filed under NetSuite | 1 Comment

NetSuite has found a sweet spot for its on-demand business management software. Today, the company introduced OneWorld, which adds real-time management and consolidation capabilities for companies that are multinational or have multiple subsidiaries.
Posted by Dan Farber
Targeting midsize companies, OneWorld is the biggest architectural change to NetSuite since its inception, according to company CEO Zach Nelson. [...]

Will Salesforce Deal Jump-Start Google Apps Adoption?

Posted on April 15th, 2008 by ICON
Filed under SalesForce.com | No Comments

Analysts say the Salesforce.com deal can’t hide the fact that Google Apps has failed to achieve large-scale deployment in large enterprises.
The announcement of Salesforce for Google Apps has again raised questions about why Google hasn’t been successful in getting major corporations to widely deploy its Web-based productivity applications, particularly the Google Apps Premier Edition.
With the [...]

Salesforce for Google Apps Proves SAAS Versatility

Posted on April 14th, 2008 by ICON
Filed under SalesForce.com | No Comments

Partners say Salesforce for Google Apps shows how Web-based software can meet customer needs faster and at much lower cost.
By John Pallatto
Salesforce for Google Apps will be a significant step toward convincing businesses of all sizes to start using on demand business applications, according to two of Salesforce.com partners.
The mashup of Salesforce.com’s customer relationship management [...]

IBM’s newest SOA framework tackles CRM

Posted on April 12th, 2008 by ICON
Filed under IBM | 1 Comment

At Impact 2008 in Las Vegas this week, Karen Parrish, IBM vice president of industry solutions, discussed the new IBM Banking Framework for Customer Care and Insight that uses service-oriented architecture (SOA) to make connections between banks and their customers. The effort is geared to extend well beyond the banking industry and function much like [...]

SaaS CRM Helps Swimmers in the Shallow End

Posted on April 12th, 2008 by ICON
Filed under SaaS | No Comments

Small and midsize businesses are increasingly running core operations on Web-based applications in order to compete with larger enterprises.
By Marshall Lager
After years of focusing on larger enterprises, the software industry — CRM in particular — is beginning to pay major attention to small and midsize businesses (SMBs). Recognizing and catering to these relatively smaller companies’ [...]